Terms & Conditions
By accessing the website www.bubbletentcanarias.com, you agree to accept, without limitation, all of these terms and conditions of use.
All bookings made are subject to these terms and conditions and the person making the booking is deemed to have accepted these terms and conditions on behalf of the individuals staying at Bubbletent Canarias.
Bubbletent Canarias has the right to change or update these terms & conditions without prior notice by posting amended terms on our website.
Check in/Check out
Check in: Between 6:00 pm until sunset. In order to offer guests the best experience, please arrive well before sunset. We specifically chose a dark and remote location which can be hard to get around for the first time in total darkness.
Check out: By 13:00am
Variations on these times may be available. Please enquire before making your booking.
Bubbletent Canarias is an adult only campsite and unfortunately do not have facilities suitable for children, babies or teenagers. You must be at least eighteen (18) years of age to make a booking and stay at Bubbletent Canarias.
You must pay the full amount of your stay 30 days before your arrival.
You agree to not bring any more people than the bubbletent has been booked for. Only those persons indicated on the booking form may enter the bubbletent and use the property. Bubbletent Canarias reserves the right to request additional guests to leave if this is not adhered to; and in extreme circumstances may evict you from the property without a refund.
Due to the close proximity of wildlife and stock, no pets are allowed on the property. If guests are found to have a pet or there is evidence of a pet being on the premises, Bubbletent Canarias reserves the right to either:
1. request guests to remove the pet immediately and pay a cleaning fee of minimum 100€.
2. request guests to leave without a refund and pay a cleaning fee of minimum 100€.
When staying at Bubbletent Canarias, please keep all valuables and belongings safe. In the event that your personal possessions are lost, stolen, damaged or misplaced on the premises, Bubbletent Canarias does not assume financial responsibility.
Strictly no smoking is permitted inside the bubbletent and on the wooden deck area. Any evidence of smoking inside this areas can attract an additional cleaning surcharge of a minimum of 100€ and a referral to the authorities for negligent behaviour.
Our bubbletents are located on rural and often undeveloped areas of land that may not be staffed 24/7. As such you (the guest or traveller) acknowledge that it is your responsibility to maintain your own safety in and around our bubbletents. You acknowledge that you are aware of the risks entailed in the remote rural environment (including but not limited to animals in the surroundings, hot summer temperatures, cold winter temperatures in winter, windy conditions, high escarpments) and the low-light environment at night that is preserved for the benefit of stargazing.
Bubbletent Canarias acts as sales platform for each of the bubbles, while the person in charge of the reservation is the respective land owner.
Any damage, loss or expense incurred by management as a result of your stay will be charged against the credit card used to make your booking. Examples of this include but are not limited to any breakage, damage or excess cleaning requirements or extra guests beyond those declared.
You agree to leave the site and the bubbletent in the condition it was on arrival, and that you will report any damages which have occurred during your stay.
All bookings are subject to availability.
Cancellations or reschedules must be made at least 30 days prior to the scheduled check in date to avoid any additional fees.
Cancellations made between 30 days prior to the scheduled check in date will be required to pay 100% of the booking.
Reshedules in case of healthy issues can be made between 30 days and 7 days with the payment of a 75€ variation fee. A medical certificate has to be send.
Bookings may be transferred to another guest only with prior written approval from the reservation department of Bubbletent Canarias and the payment of a 30€ variation fee.
Refunds will be processed within 5 business days.
All bookings are subject to suitable weather conditions and Bubbletent Canarias has the right to cancel or reschedule bookings due to natural events such as excessive winds, fire risks and heavy rainfall or a mechanical failure at any time including during your stay. Management will inform you immediately as this becomes evident to them and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any monies paid will be refunded in the same method as the booking was secured or in the form of a gift voucher at management's discretion.
You will not hold Bubbletent Canarias liable for any monetary reimbursement in relation to any new accommodation procured.
You agree to follow the supplied route to the designated bubbletent and park at the designated parking spot for your bubbletent.
Off-roads are particularly not suitable for low lying cars i.e. sports cars. If you are unsure about any road or track, please check with management.
While all efforts are made to keep the roads suitable for all-weather driving, no responsibility is taken for loss or damage to vehicles including but not limited to rocks or debris on the road, uneven surfaces, exposed rocks, wildlife or washed road surfaces.
You consent and authorise Bubbletent Canarias to collect, use and disclose your personal information for the purposes of administering your booking and providing you with any services associated with your booking.
You consent to information which you have provided to Bubbletent Canarias as part of your booking being used by Bubbletent Canarias for the purpose of informing you about offers and promotions which relate to Bubbletent Canarias.
Bubbletent Canarias will not provide or disclose any information you have provided to Bubbletent Canarias to any person without your prior written consent, except to the extent required to administer your booking and providing you with any services associated with your booking.
Upon request and to the extent permitted or required by law, Bubbletent Canarias will provide an individual with access to and/or the ability to correct their personal information held by Bubbletent Canarias.
Indemnity and Limitation of Liability
To the extent permitted by the law, you agree to release, indemnify and hold harmless, Bubbletent Canarias and its current and former officers, employees, contractors, sub-contractors/consultants (including their respective employees and contractors) and agents against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your booking or your stay at the property except to the extent such expense, cost, liability, claim, action, proceeding, damage, judgment or loss arose out of, was caused by, attributable to or resulted from Bubbletent Canarias negligence, wrongful act/omission or breach of these terms and conditions.
To the extent permitted by law the aggregate of Bubbletent Canarias liability to you is limited to an amount not exceeding the amount paid by you for your booking.
Each indemnity in these terms and conditions is a continuing and independent obligation and survives the termination or expiry of these terms and conditions.